Help
Frequently asked questions
Do you have a store I can pick up from?
No. Every rental is delivered to and picked up from your location — home, office or vacation rental. There's no walk-in or pickup location.
How do I choose delivery dates?
You choose a drop-off week (and pickup week for weekly rentals). Weeks begin on Monday. We'll contact you to schedule the actual delivery and pickup day and time.
What's the minimum rental?
Recovery equipment has a one-month minimum (1, 2, 3 months or open-ended monthly). Recreation equipment has a one-week minimum.
How does open-ended monthly rental work?
You pay the first month and delivery fee up front, then monthly until you request pickup. Online payments are not enabled yet — we'll contact you about payment after reviewing your request.
Is my rental confirmed when I submit?
Not yet. Submitting creates a request with status “pending confirmation.” We'll confirm availability and scheduling by email.
Where do you deliver?
Jacksonville, Jacksonville Beach, Atlantic Beach, Neptune Beach, Ponte Vedra Beach, Mandarin, Orange Park, Fleming Island and Nocatee, plus select surrounding areas for an additional fee.